Terms & Conditions


Welcome to Silver24. We’re happy to have you! Please read our terms and conditions carefully when purchasing products from us. We modify our terms every so often, so please keep up to date with our latest amendments.

If you have any questions, comments, or concerns related to our terms and conditions, please contact our customer services team at hello@silver24.co.uk, or call us at +44 7864 177749.

The terms in force will apply to each order made. Use of our site, http://www.silver24.co.uk/, means that you comply with and accept these terms. If you do not comply with and accept these terms you must refrain from using our site.

This site is owned and operated by: Jewelry Focus Ltd. (Silver24, we, us)

Trading address: Jewelry Focus Ltd 99 Park Drive Milton Park Innovation Centre Abingdon, Oxfordshire OX14 4RY United Kingdom

Registered name: JEWELRY FOCUS LTD

Company number: 10220667

 Payment & Online Orders

We accept the following payment methods: VISA, MasterCard, Maestro, American Express (Amex), Paypal, and others.

We want you to feel safe and secure when purchasing our products online. To do so, we use Paysafe services.

To securely receive your payments over the internet we use Secure Sockets Layer (SSL) technology, all card details and payment information will be protected and processed with a high level of security.

We have the right to reject/cancel the order due to stock unavailability.

 Prices & Discounts

Prices on our website are listed in Pound Sterling, Euros or United States Dollars depending on your location. You will be invoiced in the currency according your billing address. All the prices listed are current and may be changed at any time without any notification.

Occasionally, we offer promotional discounts directly or via third party websites in coupon code form. These codes may only be applied to items in your cart that are full price and cannot be used in combination with any other discount code, sale or discount offer.

In case of obvious misuse of promotional offers, such as coupon codes and any other promotions, Silver24.co.uk reserves the right to reject/cancel the order.

Items purchased with gift coupons can only be exchanged. We will not refund items purchased with gift coupons.

 Lost & Late Deliveries

When purchasing items from Silver24.co.uk, it is your responsibility to provide the most recent and correct personal information available, including payment information and delivery address.

We do not replace or refund lost items until at least twenty days (thirty days for international shipments) past the date of delivery.

For international delivery, items are the responsibility of the postal delivery service of the country we are sending to. Be aware that due to custom checks, delays are not uncommon.

Neither Silver24.co.uk nor Jewelry Focus Ltd. can be held responsible for items lost in transit.


http://www.silver24.co.uk should not be used for any of the following:

  • - Transmission of any illegal, offensive, obscene, or disparaging material
  • - Transmission of viruses
  • - Fraudulent or criminal activity
  • - Sending unsolicited advertisement or promotions

 Damage to Your Computer

We at Silver24 have taken every measure to protect our site, http://www.silver24.co.uk/, from any bugs, defects, or viruses. However, you are responsible for ensuring that your computer and devices are properly updated and protected. Silver24 can not guarantee that http://www.silver24.co.uk or other websites accessible through http://www.silver24.co.uk will not cause damage to your computer.


All rights are reserved. All photography, writing, layouts, images, designs, scripts, software compilations, and other intellectual property rights are owned, controlled, and licensed to Jewelry Focus Ltd. You may not reproduce, distribute, display, exploit, modify, transmit, or sell any contents from this site without written permission from Jewelry Focus Ltd.

 Product Images

The product image is not contractual. Colors can have different tones on different computer screens and prints. The image can vary slightly from reality.

 Personal Information

Personal information given to and received by Jewelry Focus Ltd. is governed by our Privacy Policy. Please see our Privacy & Cookies page for more details.

 Legal Governance

Use of http://www.silver24.co.uk and any contract between you and Jewelry Focus Ltd. for the sale and purchase of any product will be governed in accordance with the Courts of England and Wales.

If we at Jewelry Focus Ltd. fail to enforce any rights under these terms and conditions, that does not prevent us from enforcing the same rights, terms, and conditions in the future.

According to the Contracts (Rights of Third Parties) Act of 1999, those who are not party these terms and conditions shall not be held responsible to or for them.

 Links to Other Websites

We accept zero liability for the safety or content of other websites that http://www.silver24.co.uk may link you to, as we do not monitor their policies, services, or content.

 Contacting us

If you have any questions related to your order or our website, please send it to our email at: hello@silver24.co.uk

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